Development Coordinator

Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 10,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.

The Development Coordinator oversees the council’s fundraising data administration, is responsible for prospect research in support of individual giving, implementing annual appeal campaigns and the accurate tracking, reporting and analysis of fundraising activities.

• Enters and manages donor constituent data including gift entries, acknowledgements, analysis and reporting (Bloomerang).
• Processes internal requests for financial assistance or money‑earning projects.
• Supports all fundraising activities of the agency to include but not limited to annual appeals, donor recognition, special events, proposal development and in‑kind giving.
• Maintains volunteer system database by entering case management information accurately and timely.
• Performs additional duties as assigned in support of the council’s mission and goals.
• Supports the implementation of individual donor stewardship to grow major and recurring donor campaigns. Includes donor segmentation, prospect research and peer screening.
• Coordinates and evaluates direct mail appeals.

NOTE:

This job description is not intended to be all inclusive and does not constitute a contract.

• Customer Service – Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Presentations;
  Communication (i.e., in person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Project Management – demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines; formulates short‑and‑long‑term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day‑to‑day administrative tasks.
• Problem Solving - Recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/
  
  Experience:
  
  Bachelor's degree; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Language Ability:
  Ability to read, analyze, donor records and financial reports. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to build and present presentations to groups of potential donors.
• Math Ability:
  Ability to calculate figures and amounts such as discounts and…