Employment Specialist

Overview

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The position is a center-based (in-person) role. The primary function is to develop and maintain long-term interactions with MAC Members, their families, and employment partners to achieve work opportunities and employment goals for the members served. As needed, this role may require establishing and maintaining relationships with employers and community organizations to develop work opportunities for individuals with disabilities and to support employers in continuing employment for WIN Members.

• Manage a varying caseload of MAC Members, supporting them in navigating their employment journey.
• Engage, educate, and empower individuals with disabilities and their caregivers to obtain competitive, integrated employment.
• Establish and maintain a viable community presence by building relationships with local and national community groups.
• Prioritize, plan, execute and fulfill all community engagement calendars of events (4-5 events a year).
• Present WIN services to community and business sectors, as needed.
• Partner with community organizations to host employment-related events such as job fairs, employer luncheons, and networking events.
• Participate in MAC Care Coordination meetings as a MAC Member advocate providing relevant information to all MAC stakeholders and asking relevant questions on behalf of assigned MAC Member.
• Build and maintain strong relationships with key community organizations, government agencies, and other external clients.
• Advise senior leadership on emerging trends, issues, and opportunities related to community engagement and advocacy.

• Active Listening Skills – Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking – Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Stress Tolerance – Accepting feedback and dealing calmly and effectively with high stress situations.
• Concern for Others – Being sensitive to others  needs and feelings and being understanding and helpful on the job.
• Integrity – Being honest and ethical.

• Minimum two (2) years of experience in job development and community outreach for people with disabilities required.
• Minimum two (2) years of managing a caseload, focused on employment outcomes for individuals with disabilities.
• Current UNT Job Skills Training and Job Placement Specialist Certification (or completion within 6 months of employment) required.
• Experience supporting employment for diverse work groups, such as veterans and people with disabilities required.

• Ability to learn or knowledge of ADA, U.S. EEOC, OFCCP, and WOTC.
• Knowledge of Employment Networks (ENs) and the Ticket-to-Work Program.
• Experience or knowledge of employment for diverse populations, such as veterans and people with disabilities.
• Experience with electronic health records or content management systems.
• Must be bilingual.

• Proficiency with SharePoint and Microsoft Office.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Perform effectively under fluctuating workload and changing systems.
• Ability to work collaboratively and effectively in a close team environment.
• Ability to interact with all visitors and fellow employees in a courteous manner to ensure a positive and professional environment. Responds promptly to client’s and coworker needs.
• Ability to work with a diverse population of cultures and varied socioeconomic status.
• Ability to work in a fast-paced environment with complex cases and anticipate MAC member needs.

• Position based in a standard office environment with travel to meetings and outreach events.
• Core business hours are Monday through Friday, 8 a.m. – 5 p.m.
• After-hours work is required from time to time, including evenings and weekends.
• Ability to remain in a stationary position regularly, up to 85% of the time.
• Frequently move about…