Marketing Communications Coordinator

Description

Marketing Communications Coordinator

Location:

202 W French Pl, San Antonio, TX 78212

Work Hours:

8:30 a.m. – 5:00 p.m. (Monday–Friday; weekend/evening work as needed)

Mission:
The mission of Catholic Charities is to provide for the needs of our community through self‑less service under the sign of love.

Summary:

Assist with marketing and communications activities for Catholic Charities, Seton Home, and St. PJ’s Children’s Home to drive client, volunteer, and donor engagement. With detailed attention to branding style guidelines, this role will develop the agency voice as the primary content producer for social media, email marketing, journalistic storytelling, testimonial development, and blogging. Will work closely and collaboratively with internal stakeholders to fulfill marketing communications deliverables.

• Maintain a cohesive and consistent visual and verbal identity using branding style guidelines.
• Develop social media campaigns that tell stories, inspire action, and achieve agency goals utilizing all social media platforms (Facebook, Instagram, Twitter, Linked In).
• Monitor social media accounts and provide customer service to the audience.
• Develop content and stories for social media, email marketing, website, media publications, and other print media.
• Use Constant Contact to develop weekly and monthly newsletters and campaigns to inspire support via volunteerism or donations.
• Write journalistic testimonials and promotional pieces for Today’s Catholic and other newspapers.
• Provide testimonials or success stories to the grants department, for volunteer services, and for program needs.
• Film and edit video testimonials or success stories to convey messaging for events, grants, and social media.
• Maintain a polished, organized, and updated archive of stories.
• Be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhere to safety training and protocols daily, and take precautionary measures to ensure safety and well‑ self and others.
• Protect confidentiality of any information or material obtained in service with the organization, including client names, donor information, investigation results, and financial information.
• Adhere to the Code of Conduct and Faith & Moral standards.
• Approach interactions and undertakings solution‑oriented and collaborate as a team member promoting mission and vision.
• Complete all required professional development on time.
• Other duties as assigned.

• Communication
• Critical Thinking
• Results Oriented
• Solution Oriented
• Stress Management

• Bachelor’s degree in business, marketing, communications, or a related field.
• Minimum of 2 years’ experience in marketing or communications that includes social media, graphic design, and website (Word Press) experience.
• Experience writing in various formats including social media, email marketing, website, and testimonials.
• Submission of a digital portfolio required for interview consideration.
• Reliable transportation, valid driver’s license, clean driving record, and valid vehicle insurance.

• Minimum 2 years of experience in various social media platforms, Constant Contact, and journalistic writing.
• Experience in Adobe Creative Cloud required.
• Word Press knowledge highly recommended.
• Working knowledge of Facebook, Instagram, Twitter, Linked In.
• Knowledge of Microsoft Office suite.
• Strong written and verbal communication skills.
• Good critical thinking and problem‑solving skills.
• Detail‑oriented, organized, self‑motivated, able to work independently and on a team.
• Ability to manage multiple projects with pending deadlines.
• Professionalism in interactions with internal clients and external partners.
• Support functions of Mission Advancement, including events, fundraising, grants, volunteers, and parish outreach.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.).

This is a grant‑funded position and salary is dependent on funding availability. The position can be eliminated at any time because of lack of funding.

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website osa.org. You must apply through our website, complete the application, and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.