Program Manager
Listed on 2026-02-06
-
Management
Operations Manager, Program / Project Manager, Healthcare Management
Overview
Date:
Jan 23, 2026
Location:
SAN ANTONIO, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Program Manager
Job Title: Program Manager
Agency: Health & Human Services Comm
Department: TW Reg 08 Mgmt EOAPD
Posting Number: 13204
Closing Date: 02/06/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-23
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Shift: Day
Telework: Eligible for Telework
Travel: Up to 40%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility
Location:
Job Location City: SAN ANTONIO
Job Location Address: 1011 ADA ST
Other Locations: MOS Codes: ,,,,,,,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI
15
Job Description
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency.
AES is built upon its core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.
We want you to join our team!
ResponsibilitiesThe Program Manager manages eligibility unit supervisors at benefit offices and out stationed sites. Responsible for providing program and technical assistance, as well as coaching and development of team supervisors, workers, and clerical staff. Work involves planning, developing, implementing, and monitoring Access and Eligibility Services programs. Works under general direction with extensive latitude for use of initiative and independent judgment. This position may require up to 40% of travel.
EssentialJob Functions
- Manages operations to ensure delivery of eligibility services in a timely and accurate manner according to state and federal regulations.
- Develops and maintains systems to monitor operations and ensure compliance with policies and procedures in assigned area.
- Collects, organizes, analyzes, and prepares material in response to requests for information, complaints, and reports.
- Review and approves all staffing and personnel actions, evaluates program operations to recommend modifications and develop efficiencies when needed and provides a variety of narrative and statistical reports regarding performance standards and staffing needs.
- Works with the general public, regional management, and State Office staff to resolve inquiries/issues in an effective and timely manner.
- Participates in program analysis with regional management staff.
- Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.
- Manages time and leave, payroll, and personnel actions.
- Must be able to work occasional overtime, as required by management, outside of normal hours of…
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