Director Education - Nursing Education

Overview

CHRISTUS Santa Rosa Hospital - Westover Hills(CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

Summary: Directs and implements educational strategies for providing employee training and development programs for all facilities in a region.

• Creating and defining organizational training and development goals and objectives based on evaluation of organizational and individual needs
• Organizing and coordinating facilities to deliver clinical education sessions. Introducing and implementing new technology methods and tools in training programs
• Driving the development and delivery of educational curriculum and evaluating clinical education sessions to ensure training objectives are met
• Directing, motivating, developing and managing the performance of the education management team and key staff

• Standard I:
  Financial Management
  • Recognizes the impact of reimbursement on revenue
  • Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
  • Creates, monitors, and analyzes a budget; explaining variance
  • Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
  • Documents capital appropriations and project authorizations
• Standard II:
  Human Resources Management
  • Evaluates and specifies the critical resources required to accomplish the team's objectives
  • Initiates requests for required resources based on staff competency with patient acuity
  • Allocates team resources responsibly and equitably within the scope of labor laws
  • Calculates resource usage to set a baseline for comparison
  • Discovers opportunities to improve resource utilization
  • Implements changes in role consistent with scope of practice
  • Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
  • Adjusts management and personal style to fit the needs of different people and different situations
  • Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
  • Conducts evaluations on personnel performance at the work place and recommends improvement plans
  • Coaches others on operating personnel management systems and their processes
• Standard III:
  Relationship Management and Influencing Behaviors
  • Situation Management
    • Identifies issues that require immediate attention
    • Applies principles of crisis management to handle situations as necessary
    • Manages conflict
    • Promotes team dynamics
    • Mentors and coaches staff
  • Promotes Professional Management
    • Promotes and encourages stress management
    • Encourages participation in professional action
    • Applies principles of self-awareness
    • Fosters a healthy work environment
  • Diversity
    • Understands the components of cultural competence as they apply to the workforce
    • Maintains an environment of fairness and processes to support it
    • Capitalizes on differences to foster highly effective work groups
• Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
  • Assesses customer and patient satisfaction while developing strategies to address satisfaction issues
  • Provides direct service to internal or external customers
  • Facilitates the resolution of customer problems, issues, or concerns
  • Monitors and promotes workplace safety requirements resulting in positive patient outcomes
  • Applies systems thinking knowledge as an approach to analysis and decision-making
  • Demonstrates accountability for nursing research and quality improvement activities
  • Provides evidence-based nursing care
  • Promotes and communicates patient information effectively across the continuum of care
• Standard V. Leadership
  • Serves as a leader of patient care
  • Utilizes an appropriate…