Senior Vice President, Sales - North America

Role Overview

Senior Vice President, Sales – North America

The Senior Vice President (SVP) of Sales is a senior enterprise leader accountable for shaping and executing the commercial growth strategy across North America for all ISS service lines. This executive is responsible for driving revenue performance, expanding sales channels, strengthening market position, and accelerating profitable growth across key verticals. The SVP Sales leads sales organizations, setting a clear vision, building high-performing teams, and ensuring the sales operating model supports ISS’s broader business objectives.

The ideal candidate brings deep experience in complex B2B enterprise sales—preferably within facilities management, hospitality, or food services—and demonstrates exceptional strategic acumen, executive presence, and a consistent track record of delivering transformative business results. Candidates with experience leading turnarounds, transformational growth initiatives, or significant commercial modernization efforts are highly preferred.

• Strategic Leadership & Commercial Growth:
  Develop, communicate, and execute a comprehensive, data-driven sales strategy to achieve revenue, margin, and market share targets across North America.
• Strategic Leadership & Commercial Growth:
  Align sales strategy with ISS’s enterprise goals, ensuring integration across Operations, Finance, HR, Marketing, and Product.
• Strategic Leadership & Commercial Growth:
  Lead the evolution of the sales operating model, focusing on long-term scalability, customer experience, and value creation.

• Enterprise Collaboration & Influence:
  Partner with Marketing, Product Development, Operations, and Customer Care to ensure synchronized go-to-market sales strategy and execution.
• Enterprise Collaboration & Influence:
  Serve as a key member of the regional senior leadership team, contributing to enterprise strategy and supporting cross-functional decision making.

• Financial & Operational Management:
  Own the regional Sales P&L, ensuring cost-effective operations, disciplined forecasting, and strong pipeline health.
• Financial & Operational Management:
  Drive pricing strategy, deal governance, and portfolio profitability across sectors and service lines.

• Client & Market Leadership:
  Build and maintain executive-level relationships with strategic customers, partners, and industry stakeholders.
• Client & Market Leadership:
  Lead high-value, multi-year contract negotiations with a focus on value-based selling and integrated service solutions.
• Client & Market Leadership:
  Represent ISS at industry conferences, events, and thought-leadership forums to elevate brand visibility and commercial influence.

• Team Leadership & Performance Optimization:
  Lead and develop a diverse, high-performing sales organization with a strong focus on coaching, accountability, and results.
• Team Leadership & Performance Optimization:
  Set clear performance metrics, manage productivity, and implement best-in-class sales enablement practices.
• Team Leadership & Performance Optimization:
  Foster a culture of excellence, collaboration, innovation, and customer-centricity.

• Market Intelligence & Commercial Innovation:
  Maintain a deep understanding of industry dynamics, competitive activity, emerging trends, and customer needs.
• Market Intelligence & Commercial Innovation:
  Identify untapped markets, whitespace opportunities, and new growth pathways—especially in emerging or underserved regions.
• Market Intelligence & Commercial Innovation:
  Apply consultative selling expertise to complex professional and integrated services opportunities.

• Bachelor’s degree required.
• Master’s degree or MBA strongly preferred.

• 10+ years of progressive sales leadership experience, with 5+ years leading large, multi-region or enterprise sales teams.

HSEQ Compliance:
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are…