Administrative Officer

The Administrative Officer for the Primary Care (PC) Service Line assures the comprehensive management of the service line and outpatient clinic services for the STVHCS. The PC Service Line consists of extensive administrative, clinical and training programs and has primary responsibility for coordinating delivery of the Veterans' Uniform Benefits Package. Their mission is to ensure enrolled veterans receive the right care, in the right setting, at the right time, and at the right cost.

Major Duties:

* Runs various VSSC data reports to review supply and demand, clinic utilization, wait times and advance clinic access.

* Oversees the consult management process involving staff education, business rules and types of consults.

* Promotes and enforces compliance with access targets, measures, metrics and policies.

* Monitors recurring expenditures for personnel, equipment and supplies.

* Participates in the Primary Care Service line budget and business planning.

* Estimates future hiring needs by monitoring panel sizes and performing gap analysis.

* Manages personnel: supervisory duties, performance plans, observes work, provides feedback and provides advice and counsel to staff

* Prioritizes improved PACT team function and best practices, increased efficiencies and improved quality of care.

* Participates in development of strategic plans, policy-making and decisions requiring overall Primary Care management.

* Works closely with Group Practice Manager, Associate Chief of Staff and Nursing to meet goals of Health Care System.

* Directs, develops, plans, monitors, coordinates and implements primary health care activities throughout the health care system.

* Ensures services are within the acceptable standard set by the Joint Commission, Drug Enforcement Agency, General Accounting Office, Office of Personnel Management and other regulatory and accreditation bodies.

Work Schedule:

8:00 AM - 4:30 PM, Monday - Friday

Telework:
Ad-Hoc only.

Virtual:
This is not a virtual position.

Position Description/PD#:
Administrative Officer/PD03598O

Relocation/Recruitment

Incentives:

Not Authorized

Permanent Change of Station (PCS):
Not Authorized