Manager, Facilities & Administration

Manager, Facilities & Administration
- San Antonio TX- onsite

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job Title:
Facilities Manager
- San Antonio TX- on site



The Role

The Facilities Manager is responsible for overseeing the day-to-day operation, maintenance, and reliability of building systems and infrastructure. This role requires strong technical expertise in hard services, including HVAC, electrical, and plumbing systems, with a preference for experience in highly regulated environments such as Phase 1 clinical research facilities. The Facilities Manager ensures facilities are safe, compliant, efficient, and well-maintained to support uninterrupted operations.



Key Responsibilities

• Manage and maintain all hard services, including HVAC, electrical, plumbing, fire protection, and building automation systems.
• Oversee preventive and corrective maintenance programs to ensure optimal performance and regulatory compliance.
• Assist in overseeing construction and renovation projects
• Lead, supervise, and develop facilities staff, including assigning work, setting priorities, and conducting performance reviews.
• Coordinate and manage third-party contractors and service providers, including reviewing scopes of work, monitoring performance, and approving invoices.
• Ensure compliance with applicable safety, environmental, and regulatory requirements, including those relevant to clinical or laboratory environments.
• Respond to and manage facility-related issues, emergencies, and after-hours calls as required.
• Develop, track, and manage maintenance budgets, capital projects, and improvement initiatives.
• Maintain accurate documentation, logs, and reports related to maintenance activities, inspections, and compliance with SOP’s
• Collaborate with internal stakeholders, including operations, clinical teams, and leadership, to support facility needs and minimize disruptions.
• Support audits and inspections by regulatory bodies and internal quality teams.
• Partner with and support other lines of business

• Bachelor’s degree in Facilities Management, Engineering, or a related field preferred or equivalent working experience.
• Minimum of 5 years of facilities management or related technical experience.
• Minimum of 2 years in a management role with direct reports, including staff supervision and performance management.
• Strong working knowledge of HVAC, electrical, and plumbing systems is required.
• Experience in a regulated facility environment; experience in a Phase 1 clinical research facility or similar healthcare/life sciences setting is preferred.
• Experience with procurement policies and supplier negotiations

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, is required.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and make sound decisions in a fast-paced, compliance-driven environment.

• On-site role with occasional after-hours or on-call responsibilities.
• May require walking, standing, and accessing mechanical spaces throughout the facility.

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme,…