Branch Manager

Are you a natural leader who thrives on building high-performing teams and driving operational success? Join Natura as a Branch Manager and take ownership of leading a branch to excellence in service, sales, and culture.

At Natura, our purpose is to create environments where people thrive by reconnecting them with nature. As a Branch Manager, you’ll oversee all aspects of branch performance from client satisfaction and revenue growth to team development and holiday installations while fostering a culture where people love to work, and customers love to stay.

At Natura, everything we do is rooted in our Core Values:

People: Place others’ needs first and treat everyone with respect.

Ownership: Take responsibility, do it right, and speak up when needed.

Faith: Honor God in all things.

Learning: Stay curious, take initiative, and keep growing.

Quality: Deliver nothing less than the best.

These values guide our culture and the way we serve our clients every day.

• Lead the team:
  Provide leadership and direction to Supervisors, Horticulturists, Installers, and the Revenue Generation Team.
• Drive results:
  Ensure the branch meets revenue, margin, and retention goals through strategic planning and strong execution.
• Deliver exceptional service:
  Oversee client care, respond to concerns quickly, and ensure service standards are met.
• Ensure financial health:
  Manage branch budgets, track KPIs, and maintain strong labor and replacement margins.
• Grow the business:
  Partner with sales leadership to drive new business and client expansion.
• Develop people:
  Recruit, coach, and mentor employees while fostering a values-driven, growth-oriented culture.

• 3+ years in a management role, with proven leadership and operational experience.
• Experience in inventory management, tracking, and purchasing.
• Strong project management, multitasking, and decision-making skills.
• Excellent communication — written, verbal, and presentation.
• Ability to lead teams, build relationships, and drive accountability.
• Proficiency in Microsoft Office Suite; CRM or operations software experience preferred.

• Ability to lift up to 60 lbs.
• Ability to stand for up to 8 hours.
• Ability to travel in a vehicle up to 75% of the workday.
• Ability to work in varied environments: office, warehouse, commercial spaces, and outdoors in all weather conditions.

Shape the success of your branch while aligning with Natura’s purpose-driven mission.

Advance your career through leadership development and continuous learning.

Strong salary and benefits package aligned with performance.

Join a team that values people, ownership, learning, and quality.