Financial Crimes Compliance Manager II- Managed Services

Overview

Manage and supervise a team of Team Lead(s), Senior Analysts and Analysts, executing across a variety of regulatory compliance and financial crime-related functions, to include, but not limited to, Bank Secrecy Act (BSA), Anti-Money Laundering, Office of Foreign Asset Controls (OFAC), Know Your Customer (KYC), including Identification Verification (&V), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Ongoing Monitoring, and/or fraud investigations for our client.

Oversee team performance regarding production and quality of project resources which can range from Team Leads, QA’s and Senior Analysts/Analysts. Understand client processes, guidance, and expectations, and clearly articulate guidance to the team based on client expectations and prior subject matter experience.

Lead initial and ongoing training efforts to ensure consistency and quality through large and small group meetings and one-on-one discussions. Coaching, training, and operational alignment across the project. Perform quality assurance reviews of teams’ work product in accordance with client QA expectations, including oversight of Team Lead and QA review processes and output. Accurately and thoroughly assess teams’ work product quality and leverage practices consistent with industry standards to provide coaching and constructive feedback to the team to ensure quality decisions and appropriate review of potential illegal activity.

Monitor and manage work queues across processes and prioritize assignments to minimize operational impact. Oversee and manage alert/case assignments as required. Monitor, manage and communicate production metrics on an individual and team level across project resources.

Assist in the preparation of internal and client-facing status updates regarding team performance, incorporating relevant key performance indicators. Assist with analyzing and providing context to the reporting data. Lead root cause analyses and remediation efforts, as necessary.

Interact with the client regularly regarding team production and quality, process enhancements, identification of emerging trends, and other issues identified. Create and present quality deliverables that support essential project work streams. Serve as performance manager for Team Leads, QA’s and/or Senior Analysts/Analysts. Assist in the interviewing and hiring process for new team members. Manage and implement additional project responsibilities such as onboarding and offboarding, system access, etc.

Keep abreast of regulatory requirements and industry practices.

What You Will Do – continued as applicable per original responsibilities.

• Bachelor’s degree from an accredited college/university and a minimum of 10 years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
• 5 days a week in office are required.
• Ability to manage and prioritize several tasks simultaneously and autonomously.
• Experience managing teams and performance with expertise in delivering clear, constructive feedback and driving both individual and team performance.
• Subject matter expertise in the areas of OFAC Sanctions, Anti-Money Laundering, Financial Fraud Investigations, and/or other regulatory compliance areas.
• Understanding of the legal, corporate governance, and regulatory environment related to the BSA and USA PATRIOT Act as well as knowledge of industry practices for operationalizing controls.
• Strong written and verbal communication skills including developing presentations for different audiences (Client Stakeholders, Senior Level Executives, Guidehouse Leadership).
• Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
• Ability to quickly learn and adapt to new policies, procedures, and vendor systems.
• Ability to handle privileged and confidential information.
• A demonstrable willingness to work more than 40 hours when needed.

• CAMS certification.
• End to end understanding of Transaction Monitoring/ Screening/ Fraud Operations/ SAR Reporting/Identification and Verification of Customers, KYC, CDD and EDD.
• Project management and client relations experience.
• Training and…