Director Payroll Operations

Director Payroll Operations – Spurs Sports & Entertainment

SS&E serves as the owner and operator of the San Antonio Spurs (NBA), Austin Spurs (NBA G‑League), San Antonio FC (USL), and manages day‑to‑day operations at the Frost Bank Center, Toyota Field and STAR Complex. We are committed to building an inclusive culture for our 1,000+ employee workforce.

• Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance.
• Hire, mentor, and lead a high‑performing payroll team, ensuring accuracy of payroll information and implementation of appropriate controls.
• Provide payroll related metrics and analysis support needed for financial planning. Develop and maintain reporting and record keeping to support audits.
• Collaborate cross‑functionally with HR, Technology, Finance & Accounting and Legal to ensure data integrity, system alignment and compliance.
• Governance to support accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions and benefit contributions.
• Manage event‑based and multi‑jurisdictional payroll complexities, including federal, state, and local tax and league compliance across all full and part‑time staff payrolls and travel and per diem items during sporting seasons, including quarterly reporting and taxation requirements.
• Champion employee pay‑experience excellence by ensuring transparency, accuracy and responsive support.
• Lead NBA League & Player related pension plan maintenance, reporting and funding for various qualified and non‑qualified plans. Partner with HR and Legal to ensure SS&E 401(k) Plan compliance and data accuracy.

• 10+ years of progressive payroll experience, 5+ years in payroll leadership. Experience in sports, entertainment or hospitality preferred.
• Degree in business or related field or CPP (Certified Payroll Professional) preferred.
• Proficiency in HRIS/Payroll systems—Dayforce, Kronos, Concur; experience with SAGE Intact valued.
• Proficiency in MS Office, especially Excel, Word and Outlook.
• Deep knowledge of payroll‑related accounting practices and principles; experience leading payroll in a complex, high volume, non‑exempt, seasonal environment.
• Expertise in state and federal employment laws related to payroll.
• Multi‑state reporting and compliance experience preferred.
• Accounting experience preferred.
• High level of discretion with confidential information.
• Very strong and proven organizational skills.
• Outstanding written, verbal and interpersonal communication skills.
• Ability to prioritize and work in a dynamic environment.
• Exceptional attention to detail and urgency in resolving discrepancies.

• Prolonged periods sitting at a desk and working on a computer.
• Effective verbal and written communication.
• Operate standard office equipment (computer, phone, copier, printer).
• Occasional lifting or moving up to 15 pounds.
• ‑paced environment with multiple deadlines and shifting priorities.

Each employee is expected to demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members, and pursue ongoing development. If you don’t have experience in every single bullet above, we still want to hear from you and encourage you to apply.

SS&E is an Equal Opportunity Employer.

Nothing contained in this job description is intended to be a contract of employment, nor does any information represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will,