Maintenance Supervisor

Job Summary

The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market‑ready apartments‑units to meet leasing demands. Oversees general property appearance to meet or exceed standards.

• Assists in preparing market‑ready apartments to include painting, carpet, flooring, general repairs, housekeeping, etc.
• Efficiently and effectively schedules subordinates, ensuring that work orders and make‑ready units are completed properly and in a timely manner.
• Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
• Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances.
• Monitors and maintains the property preventative maintenance schedule and upkeep of mechanical equipment (water heaters, pool pumps, HVAC units, etc.).
• Performs preventative maintenance functions and records findings in the Maintenance Log. Cleans boilers, if applicable, twice per year.
• Completes regular move‑in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
• Responds to resident service requests, prioritizes, and assigns to staff.
• Ensures all maintenance work order paperwork is completed; leaves a copy in apartments entered, cleans debris, records time spent, and communicates with Leasing Office staff regarding status/completion.
• Performs on‑call emergency work order service requests and logs hours worked after hours.
• Communicates with the Property Manager all aspects of on‑call service request requirements; oversees the on‑call schedule.
• Has knowledge of plumbing, pool, HVAC, basic electric, carpentry, painting, and snow removal (where applicable).
• Works with maintenance staff and landscaping vendor to maintain grounds and common areas, keeping them free of trash and debris.
• Ensures dumpster or roll‑off rental areas are clean and maintained.
• Maintains accurate inventory of all maintenance and cleaning supplies and reorders as needed.
• Keeps a record of all chemicals and their antidotes in a prominent place.
• Possesses working knowledge of OSHA and safety rules and regulations for property management.
• Assists Property Manager with annual inspections, check‑ins, check‑outs, and general maintenance duties.
• Stores water, gas, apartment fixture cut‑offs, sewer clean‑outs, and displays a visible map.
• Ensures storage area entrances are locked and have adequate lighting.
• Performs regular inspections of units, buildings, common areas; ensures repairs, landscaping, and cleanup are done, and all outside lights are replaced.
• Coordinates frequent light checks, repairing or replacing bulbs as needed.
• Changes air‑conditioning filters at least once every three months.
• Always represents the company professionally.
• Ensures all staff follows safe work practices.
• Ensures maintenance staff performs to company standards and handles service requests timely.
• Wears company uniform daily with required .
• Maintains open communication with the Property Manager and other staff.
• Assists with hiring, training, and developing staff, including painters and landscaping personnel.
• Always displays a friendly and courteous attitude with employees, maintains a positive atmosphere, and refrains from confronting supervisors or employees in front of residents.

• HVAC (preferred).
• Supervisory experience, preferred knowledge, skills, and abilities.
• Familiar with federal, state, and jurisdictional laws concerning multi‑family housing and Fair Housing.
• Bilingual – Spanish is a plus.
• Knowledge of tools for repairs and maintenance; may need to provide own tools.
• Ability to visually inspect units, grounds, and property to determine adherence to standards.
• Leadership skills to delegate and guide work activities of others.
• Attention to detail and problem‑solving skills.
• Basic computer/technical skills to use mobile devices.
• Clear verbal and written communication, critical thinking, and problem‑solving.
• Confidentiality and…