Attorney Liaison

Overview

The Attorney Liaison specializes in processing medical records requests from attorney's offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required.

Responsibilities

* To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to:
Subpoenas, Affidavit requests, Billing, and medical records requests

* Drafts and prepares records and affidavits pertaining to LOP cases

* Creates invoices and accepts payments for attorney and third-party records requests

* Tracks and follows up with outstanding requests and invoices

* Ensures records are distributed within the legal time limits

* Provides customer service via telephone, email and in person daily

* Follow-up on outstanding LOPs

* Other duties as assigned

Qualifications

Education and/or Experience

* Minimum of 3 years Medical Records experience

* Heavy experience in attorney and LOP cases

Skills/Specialized Knowledge

* Knowledge of laws that regulate communication and privacy act.

* HIPAA laws and understanding of the application of all above

* Ability to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficiently

* Prepare detailed correspondence for both internal and external audiences

* Establish and maintain effective working relationships with others

* Organized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questions

* Knowledge of the insurance industry

* Professionalism in all dealings, both internal and external

* Ability to clearly communicate, both verbally and in writing

* Detail oriented

* Familiarity with Microsoft Outlook, Word, and Excel

Responsibilities
· To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to:
Subpoenas, Affidavit requests, Billing, and medical records requests
· Drafts and prepares records and affidavits pertaining to LOP cases
· Creates invoices and accepts payments for attorney and third-party records requests
· Tracks and follows up with outstanding requests and invoices
· Ensures records are distributed within the legal time limits
· Provides customer service via telephone, email and in person daily
· Follow-up on outstanding LOPs
· Other duties as assigned