Technical Support Level 2
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-03-01
Listing for:
Computech Corporation
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Level 2 Technical Support @ San Antonio, TX
Duration: 9+ Months
General Description :
- Hardware refresh tech
-iphone/ios - Client-side support: PC HW/SW installation and troubleshooting, Printers, Bar code scanners, Video conference, mobile computing and communication devices.
- HW disposal and inventory management.
- Support projects and tasks as assigned.
- Manage and prioritize Incident and Request tickets.
- Support workload typically 80% end-user HW/SW, 20% infrastructure.
- Excellent troubleshooting, problem solving & root cause analysis skills.
- Exceptional customer service.
- Migration exp with Win 7 and other windows servers
- PC roll out, Applications installation
- Deployment and troubleshooting iphone/ios
- SCCM, Remedy
- Air watch(would be strong plus)
- In-depth knowledge and experience supporting desktop environments running Microsoft Windows XP/7, MS Office suite and Outlook.
- Working knowledge/experience with MFD printing devices; laser, impact and bar code printers, bar code scanners, Smartphones, PDA's and tablets.
- Working knowledge/experience of PC imaging tools (SCCM), diagnosis and remote control tools.
- Working knowledge of network protocols.
Job Location #J-18808-Ljbffr
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