IT Specialist - SR. IT Specialist - Azure and Active Directory Specialist

Who We Are: Our Cloud Services team within the Information Technology Center is responsible for Entra

ID (formerly Azure)/M365 cloud services and Active Directory for the Enterprise. The team provides support and implementation services to the organization s IT infrastructure.

• Provide expert administrative support for Active Directory (AD) and Azure cloud infrastructure to ensure seamless operation and performance across the enterprise.
• Manage and troubleshoot PKI (Public Key Infrastructure) and AD FS (Active Directory Federation Services) to maintain secure access to enterprise resources.
• Develop, implement, and maintain Azure-based solutions to optimize and secure cloud infrastructure.
• Collaborate across IT teams to resolve helpdesk tickets related to AD, Azure, and associated systems.
• Play a critical role in Active Directory migrations, including planning, execution, and post-migration support.
• Research and implement best practices for identity and access management, Azure infrastructure governance, and operational scalability.

• Perform advanced administration of Active Directory (AD) and Azure cloud environments by managing user accounts, enforcing security configurations, and monitoring directory synchronization across hybrid infrastructures.
• Mentor and share knowledge with junior IT team members.
• Address and resolve daily helpdesk tickets related to account provisioning, identity and access issues, and directory synchronization.
• Administer and maintain PKI systems, ensuring certificate creation, renewal, and security compliance.
• Support and troubleshoot AD FS (federation services) to maintain secure user authentication and single-sign-on capabilities.
• Deploy, configure, and support components of Azure infrastructure, including resource groups, conditional access policies, Azure virtual desktops, and security configurations.
• Conduct regular audits of Active Directory and Azure environments to detect, address, and mitigate potential security vulnerabilities.
• Create and maintain documentation related to processes, configurations, and governance policies.

• Requires a Bachelor s degree in Information Technology or related field with relevant experience. In lieu of a Bachelor s degree, 5 years of professional-level experience with related certifications will be considered.
• 3 years:
  Experience with Active Directory administration, including management, troubleshooting, and migrations; solid experience with Group Policy Objects (GPO) design, implementation, and troubleshooting.
• 1 year:
  Proven experience delivering secure, high-availability solutions related to Azure and on-premises directory services.
• 1 year:
  Hands-on experience with Active Directory Federation Services (AD FS) for managing secure authentication and Single Sign-On (SSO) configurations; familiarity with Public Key Infrastructure (PKI) systems, including creating, renewing, and troubleshooting certificates.
• Technical Certifications such as MCSA and/or MCSE or Microsoft Certified:
  Azure Administrator Associate, Azure Fundamentals or equivalent are preferred.
• A valid/clear driver s license is required.

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen.

Job Location s:
San Antonio, Texas