Senior Project Manager

Responsibilities

• A typical day would involve using JWM to update project statuses, assign tasks, and conduct daily stand-ups with the team.
• Utilize Box and Microsoft tools to review ongoing message template enhancements, monitor the implementation of personalized content, and collaborate with content strategists on journey mapping outputs.
• Leverage Analytics Tools to analyze the performance of sent messages, identify trends in CTA click rates, and assess the impact of opt-out rates, using these insights to inform future messaging strategy and document standards.

• Detail oriented and organized
• Project Management: 7+ years of experience managing complex, multi-initiative projects from inception to completion, with a strong focus on Agile methodologies and risk management.
• Data Analysis & Performance Measurement: 4+ years of experience defining KPIs, analyzing message performance data (e.g., click-through rates, opt-out rates), and deriving actionable insights to drive improvements.
• Digital Messaging Strategy & Execution: 5+ years of experience developing and implementing digital messaging strategies, including experience with content personalization, journey mapping, and A/B testing for communication platforms.