ServiceNow Architect
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-01-28
Listing for:
Key Infotek LLC
Full Time
position Listed on 2026-01-28
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Cloud Computing, Systems Analyst
Job Description & How to Apply Below
Role:
Service Now Architect
Location:San Antonio TX (5 days onsite in week)
Duration:Fulltime
RequiredSkills & Experience:
- 10 years in IT, with 6 years in Service Now and at least 4 years in a technical architect role.
- Deep understanding of Service Now platform capabilities and architecture (ITSM, ITOM, HRSD, CSM, Sec Ops, Finance and Supply Chain etc.).
- Quick learner to adapt to new technologies being released with every major version of SN (GenAI, AI Agents, Workflow Data Fabric, Raptor Db).
- Demonstrate expertise in core Service Now modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc.
- Demonstrate experience with presenting Service Now solutions to clients in a value-led approach.
- Proficient in presentations on PPTs and communications.
- Experience with Flow Designer, Integration Hub, and Service Portal customization.
- Understanding of Service Now data models, ACLs, UI Policies, and Notifications.
- Define and own the Service Now architecture strategy and roadmap across multiple modules and implementations.
- Lead architectural reviews, solution design, and technical governance across Service Now programs.
- Translate complex business requirements into scalable, secure, and performant technical solutions.
- Establish and enforce platform design standards, coding practices, and integration frameworks.
- Lead the creation of custom demos to be showcased to various clients.
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