Video Telecommunications Specialist II

Net Impact Strategies, Inc. is seeking to hire a Video Telecommunication Specialist to support a Federal agency.

This role is located 100% onsite in Fort Sam Houston, TX.

Candidate must be eligible for a Public Trust Clearance.

• Perform video capturing and transfer video to a media streaming server.
• Troubleshoot VTC and conference room equipment and execute repairs or initiate support tickets for components external to the VTC system.
• Conduct routine performance testing to ensure VTC and other conference room equipment, servers and workstations operate optimally.
• Resolve system operational issues through troubleshooting and fault isolation.
• Schedule and manage Audio/Video (AV)/VTC sessions, coordinate reservations and scheduling with external agencies for executive‑level users.
• Set up, test, adjust, operate and shut down equipment in support of AV/VTC sessions.
• Provide consulting and training to clients on AV/VTC equipment control, interfaces and usage.
• Act as equipment custodian and perform asset management and accountability functions for AV/VTC systems.
• Assist in designing and engineering conference, classroom, and training room setups, providing recommendations based on user needs.
• Maintain and oversee the maintenance of digital and analog AV equipment, ensuring proper functionality and performing inventory management.

• Four (4) years of experience demonstrating the required proficiency.
• Bachelor’s degree and/or equivalency.
• Candidate must be eligible for a Public Trust Clearance.
• IAT II certification (CCNA‑Security, GICSP, GSEC, Security+CE, SSCP, CySA+) as per DoD 8570.01‑M standards.
• CE:
  Associate (professional preferred) level certificate for supported technology.
• Ability to work 100% onsite in Fort Sam Houston, TX.

• Previous Federal Consulting Experience.
• Associate or professional‑level certification in relevant AV/VTC technologies.
• Additional certifications in AV system management or video conferencing technologies are a plus.

Net Impact Strategies Inc. (Net Impact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, Net Impact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome‑focused solutions addressing both strategic and tactical requirements.

We design and implement comprehensive, tailored solutions that are both mindful of the client’s culture and organizational dynamics. Net Impact’s core values and commitment to a customer and results‑oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, Dev Sec Ops , Data and Analytics, and Cyber Security for the Federal Government.

• Your health comes first – we offer comprehensive medical, dental and vision insurance that starts the first of the month after you join the team.
• Invest in your future – 401(k) Plan – immediately vested employer contributions; no matching required.
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year and observe ten (10) federal holidays.
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!).
• Invest in your education – tuition reimbursement, internal training programs and company‑sponsored industry certifications.
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023 and 2024.
• Have fun and celebrate and give back – team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events and more.

Net Impact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Net Impact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non‑discrimination, Net Impact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Net Impact aware of his/her disability unless doing so would cause undue hardship to Net Impact.

If you are an applicant and need reasonable accommodation when applying for job opportunities within Net Impact, or request reasonable accommodation to utilize Net Impact’s online employment application, please contact ca