IT Systems Analyst

We are a growing information technology company that offers its employees a culture of success, diversity in the workplace and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro‑active stance.

Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.

• Competitive Employee Health Insurance options including dental
• 100% company paid vision plan
• 401K plan with generous company match and no vesting period
• 100% company paid Life insurance
• 100% company paid long and short‑term disability insurance
• Training allowance
• PTO and more

Chameleon Integrated Services is currently looking for an IT Systems Analyst to support one of our federal clients at Lackland AFB.

This position requires a Top Secret security clearance with top secret eligibility.

This position supports the Air Force's AFIN Mission Assurance Center (AMAC) Crew. Provide Tactical Command and Control support for the 688th Cyberspace Wing's Cyberspace Operations and Support missions. Execute tasks assigned to crew and assist contractor/military/civilian teammates as needed. Provide support to multiple mission areas to include Cyber Operations Control, Terrain Awareness, Integrated Security, and Problem Operations. Initiate, coordinate, and/or participate in network operations with all enterprise mission partners.

Maintain situational awareness and deconflict all network operations across the AFIN. Coordinate and track immediate support to resolve top priorities from the AFCYBER Operate Prioritization List. Brief the status of all OPREPs/SITREPs/MISREPs/AFCYBER Priorities/High Interest Items/outages/NDCIs/ASIs/PONDs and an overview of current 24‑hr CTO missions and updates from the AFIN SOC. Conduct initial review of all Requests for Support (RFS). Participate in weekly Engineering RFS Board to discuss RFS statuses and maintain situational awareness of all requests.

• Provide support to resolve MAJCOM priorities
• Coordinate with 616 OC for AFCYBER priorities
• Track high interest items for AFIN operations
• Respond to RFIs from 688 CW leadership & external agencies
• Maintain knowledge of Change Request (CRQ) processes
• Coordinate & maintain situational awareness & deconflict all network operations with mission partners
• Direct troubleshooting of outages, degradations, & isolations
• Submit CCIRs to 688 CW leadership & 616 OC
• Troubleshoot network issues with established procedures
• Generate CTOs for assignment to all applicable 688 CW tactical units
• Conduct mission review of CTOs from all applicable 688 CW tactical units
• Execute initial triage/scoping of network assessments
• Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
• Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
• Identify solutions for complex network system issues
• Provide initial triage and scoping of network infrastructure during outage resolution
• Serve as liaison to 38th Engineering Squadron
• Coordinate engineering support for complex outages, OPREPs, & extended service degradations
• Coordinate requests for engineering support
• Complete administrative tasks as required
• Complete other duties as assigned

• Requires a bachelor's degree or its equivalent and 3+ years of experience, or 6+ years of related experience
• Must have excellent verbal and written communication skills
• Must have excellent critical thinking skills

• IAT II - CySA+, or Security+, GSEC, GICSP, SSCP, CND, CCNA‑Security or higher

• CASP, GCIM, CISM, or CISSP

• Top Secret

Lackland AFB, TX

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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