Communications Specialist

Join to apply for the Change & Communications Specialist role at Docotel Group

2 days ago Be among the first 25 applicants

Join to apply for the Change & Communications Specialist role at Docotel Group

Get AI-powered advice on this job and more exclusive features.

Who We Are

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

Who We Are

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

What We Do

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.

About

The Role

Diversified Technology, Inc. (DTI) is seeking a Communications and Change Specialist to support a major public utility client in San Antonio, TX, undergoing a large-scale business transformation. This role will play a key part in driving organizational readiness, communication effectiveness, and stakeholder engagement for an enterprise-wide ERP implementation. The ideal candidate will be an energetic, strategic communicator who thrives in fast-paced environments and has experience managing communications across multiple channels for highly visible initiatives.

Must work on our W2

Consultant can expect to be onsite Tues-Thurs every other week. Prefer local resource.



Key Responsibilities

• Develop and lead comprehensive communication strategies that drive awareness, understanding, and adoption of ERP and business transformation initiatives across all levels of the organization.
• Craft clear, compelling, and audience-specific communications including emails, newsletters, intranet articles, leadership updates, FAQs, and visual content to ensure consistent and effective messaging.
• Design and manage a detailed communications plan aligned with project milestones, proactively identifying opportunities to inform, engage, and support stakeholders throughout the transformation journey.
• Partner closely with project leadership and Change Management team to ensure seamless integration of communications with change management activities and to reinforce key messages.
• Establish feedback mechanisms (e.g., surveys, focus groups, workshops) to monitor communication effectiveness, gather insights, and continuously refine messaging strategies.
• Support change impact assessments, stakeholder engagement planning, and readiness activities.

• Bachelor's degree in Communications, Organizational Change, or related field.
• 7+ years of experience in communications and change management, preferably supporting ERP or enterprise transformation programs.
• Proven success managing large-scale communication plans and executing across multiple channels.
• Exceptional writing, storytelling, and visual communication skills.
• Experience working in utilities or adjacent industries (energy, manufacturing, public sector) strongly preferred.
• Strong interpersonal and presentation skills with the ability to collaborate effectively across teams.

• Consultant will be expected to be onsite in San Antonio, TX every other week (Tuesday Thursday).
• Competitive hourly rate based on experience.
• Opportunity to contribute to a landmark transformation program in the utilities sector.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Marketing, Public Relations, and Writing/Editing
• Industries Advertising Services

Referrals increase your chances of interviewing at Docotel Group by 2x

Apply BELOW