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IT Consultant

WFM Strategy Leader: Genesys Cloud & Resource Optimization

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Vericast
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 124000 - 144000 USD Yearly USD 124000.00 144000.00 YEAR
Job Description & How to Apply Below
A financial institution performance partner is seeking a Director of Workforce Planning & Resource Management in San Antonio, TX. This role will lead workforce management strategies and implement Genesys Cloud solutions to enhance operational efficiency. The ideal candidate should have over 7 years of experience in workforce planning and be proficient in advanced analytics. The position offers a competitive salary between $124,000 and $144,000 and a comprehensive benefits package including medical and PTO.
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