IT Operations Senior Systems Analyst

1703 Broadway, Credit Human Headquarters, San Antonio, TX 78215, USA

In this role, you will oversee the administration of Credit Human’s core systems and data center infrastructure to ensure continuous operations, reliable daily and nightly job processing, and high system availability. You’ll serve as the subject matter expert for physical and virtual server integration, supporting AIX, Linux, and Windows environments. You will coordinate outsourced resources, support disaster recovery and business continuity efforts, and analyze new business requirements for setup, configuration, coding, and testing within automation, WLA, and RPA platforms.

This position also includes Tier III responsibilities and close collaboration with the IT Core Operations Manager.

If you have information technology and analyst experience you should apply right away!

• Lead integration and administration of AIX, Linux, and Windows servers supporting mission‑critical core systems
• Drive performance optimization and ensure peak efficiency across core system transactions and data center operations
• Shape automation initiatives by configuring and testing WLA & RPA solutions based on new business requirements
• Strengthen infrastructure resilience through disaster recovery planning, failover execution, and root‑cause analysis of issues
• Improve quality and efficiency by evaluating processes, documenting procedures, and implementing continuous infrastructure enhancements

• Experience with virtual environment technologies
• Experience in provision, configuration, and maintenance of servers
• Experience or familiarity with batch job scheduling and business process automation

• Experience with Episys Jack Henry software applications
• Experience with AIX, Windows and Linux Operating Systems

• High School Diploma or equivalent

• Bachelor’s Degree in Information Technology or related field

• ITIL 4 Foundation

• Strong analytical, troubleshooting skills, organizational skills, problem solving abilities to support complex environment
• Ability to adapt quickly to new technologies and changing business requirements
• Strong interpersonal, analytical, written and verbal communication skills
• Ability to identify and define business and technical requirements
• Power‑Shell skills and VBScript skills
• Understanding of Active Directory
• Basic programming skills

• DBA expertise
• Project Management Experience
• WLA & RPA Experience

Schedule: Monday‑Friday, 8:30 am‑5:30 pm

Salary Range: $82,117.10 to $90,449.45

Level of Work: 2B

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, Chex Systems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card.

Applicants must be currently authorized to work in the United on a full‑time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.