Epic Ambulatory Analyst

University Health is seeking an Epic Application System Analyst – Ambulatory to serve as the primary support contact for Epic Ambulatory applications. This role is responsible for designing, building, testing, and supporting Epic workflows that meet clinical and operational needs. The analyst will work closely with Epic representatives, internal stakeholders, and end users to ensure successful system performance, project delivery, and user satisfaction.

• Serve as the primary Epic application support contact for Ambulatory end users
• Design, build, test, and maintain Epic Ambulatory workflows and functionality
• Identify, troubleshoot, and resolve application issues, including those impacting other Epic teams
• Act as a liaison between end users and Epic staff to translate workflow needs into technical solutions
• Partner with Epic representatives and University Health stakeholders to meet project deliverables and timelines
• Participate in site visits, validation sessions, and integrated workflow meetings
• Provide training and ongoing support to end users as required
• Monitor project status and communicate progress, issues, and milestones to leadership
• Participate in on-call support, including emergency response, system maintenance, and phone support
• Travel is required for Epic training and certification, including extended periods
• Must successfully pass the Epic pre-assessment test
• Must successfully complete pre‑employment and annual health screenings

• Bachelor’s degree in information technology or other work related field is required
• Experience as an Epic application analyst preferred but not required
• Experience specifically in Epic Ambulatory applications preferred
• Experience in a healthcare setting is preferred but not required
• Work experience may be substituted for formal education requirement