IT Help Desk Specialist — User Support

An innovative food company is seeking an IT User Support Specialist I or II to provide technical support to staff across the organization. The ideal candidate will have at least two years of experience in helpdesk or support roles, possess strong communication and problem-solving skills, and be prepared to handle inquiries via phone, email, and chat. This role requires a customer-focused mindset and ability to troubleshoot technical issues effectively while collaborating with a team to enhance support processes.
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