Datacenter Operations Technician-- KAUDC

Datacenter Operations Technician

This role is provided by Compunnel Inc. Your pay will be based on your experience and skill level.

$24.00/hr – $26.00/hr

• Provide support for new installation and migration of equipment, including IT hardware, cables, power distribution, and ancillary components.
• Conduct necessary maintenance and system upgrades that require changes to infrastructure components.
• Diagnose, repair, replace, and escort vendors in support of hardware failures and remediation activities.
• Decommission legacy hardware and complete required reconciliation processes.
• Maintain and install support infrastructure such as cable trays, PDUs, shelving, etc.
• Terminate copper and fiber using the Fiber Quick Connect Termination Procedure.
• Document data center and infrastructure processes and procedures, including DCIM installation and upkeep.
• Document all new systems, changes or modifications within DCIM, and remove old systems from records.
• Label all hardware and cable in the data centers; support hardware (HVAC, conduits, and systems) as needed.
• Coordinate and escort visitors and vendors performing computer hardware and facilities maintenance.
• Ensure compliance with client safety standards.
• Maintain support services in the data centers.
• Respond to normal and high‑severity incidents.
• Work with facilities to coordinate maintenance on service hardware and keep inspections up to date.
• Perform complex troubleshooting, root‑cause analysis, solution development, and implementation.

• High school diploma or GED equivalent with entry‑level data center experience.
• Ability to collaborate with professionals from varied disciplines and technical skill levels.
• Ability to work both independently and collaboratively.
• Basic knowledge of fiber, copper, power cables, etc.
• Basic knowledge of air‑handling hardware, generators, fire suppression hardware.
• Basic knowledge of electrical (PDU & UPS), lighting, HVAC, chillers.
• Ability to follow written procedures.
• Pass a security background check as prescribed by client and NERC standards.
• Pass random drug testing as defined by client policy.
• Lift, carry, push, or pull up to 40 lbs.
• Maintain a positive attitude while adapting to rapidly changing demands.
• Proficiency with standard office automation software such as MS Word, Excel, Project, Visio, and Outlook.
• Maintain confidentiality of sensitive information for security compliance.
• Have an active mobile phone and be willing to use it for work‑related calls and texts.
• Valid driver’s license with an acceptable driving record.
• Have an operational personal vehicle suitable for travel to multiple client worksites.

• Associate’s degree or higher in an IT‑related field.
• Certifications such as CompTIA Server+, CompTIA A+, CompTIA Network+, and equipment brand certifications (e.g., Dell, HP, IBM).
• Basic facilities knowledge: HVAC systems, power distribution units, UPS systems, etc.

• IT certifications.