Quality Engineering Manager

Quality Engineering Manager page is loaded## Quality Engineering Manager locations:
San Antonio, TXtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R0014247

SWIVEL is seeking a talented individual to lead our Quality Engineering efforts. This role involves strategic planning, team leadership, and hands-on technical expertise to ensure the delivery of high-quality software products. The ideal candidate will collaborate across teams, drive automation initiatives, and foster a culture of continuous improvement.
*** Why you'll love this role:
****** Essential duties include the following:
**** Collaborate with the QE Director and senior leadership to implement automation strategies across teams.
* Mentor Quality Engineers to uphold high standards of product quality and drive quality expectations for releases.
* Monitor and manage daily operations of the software quality engineering team.
* Assign testing tasks and manage resource allocation effectively.
* Foster a culture of ownership, accountability, and continuous learning within the QE team.
* Support team members in their career growth through coaching, training, and development plans.
* Design, build, and maintain robust automation frameworks for UI, API, and Microservices testing.
* Develop custom test harnesses and tools to accelerate test execution when needed.
* Create and maintain manual and automated test scripts (Web, API, Microservices).
* Manage manual test cases within test management tools for effective maintenance.
* Maintain test data to support comprehensive test coverage, either through the application or directly via data sources.
* Design and implement both functional and non-functional test strategies, including load testing, accessibility, Contract Testing and visual testing.
* Monitor automation execution trends and ensure timely completion and maintenance of test suites.
* Test application features against functional and non-functional requirements.
* Understand and apply industry best practices in Agile testing, test automation, and performance testing.
* Ensure testing practices align with regulatory standards and compliance requirements (e.g., PCI-DSS, SOC 2, WCAG) where applicable.
* Work closely with Product Owners, Scrum Masters and development teams to understand product vision and goals.
* Act as a quality advocate across the organization, influencing engineering and product decisions to prioritize quality from ideation through delivery.
* Foster collaboration across engineering, database, integration, and customer support teams.
* Lead ongoing quality improvement initiatives through process and tool enhancements.
* Define and track KPIs such as defect leakage rate, test coverage, automation ROI, and release quality metrics to measure team impact.
* Develop, manage, and report Quality Assurance metrics to identify areas for performance improvement.
* This role may include other duties as assigned to support the overall success of the Quality Engineering team.
*** Serious candidates possess the minimum qualifications:
**** Bachelor’s degree in computer science or a related field from an accredited four-year college or university, or equivalent work experience.
* Minimum of seven (7) years of experience in software quality assurance, including direct experience in test suite automation strategy, tool implementation, and maintenance.
* Strong knowledge of Agile development practices and methodologies.
* Deep understanding of software testing methodologies including requirements traceability, defect management, defect analysis, injection/detection analysis, and defect remediation.
* Strong organizational, interpersonal, and verbal/written communication skills.
* Ability to effectively write and present business correspondence, reports, and technical documentation.
* Experience managing large, multi-platform testing efforts.
* Hands-on experience with tools such as Selenium or Playwright SoapUI, Postman, Rest Sharp, JMeter, AWS, and SQL.
* Experience with CI/CD pipelines (e.g., Jenkins, Git Hub Actions).
* Familiarity with containerization and orchestration (Docker, Kubernetes).
* Experience with observability tools (e.g., Grafana,…