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SAP ISU CRM Consultant
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-01-12
Listing for:
AppLab Systems, Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, Systems Analyst, CRM System
Job Description & How to Apply Below
SAP ISU CRM Consultant - App Lab Systems, Inc.
Job overview and responsibilities for a SAP IS-U CRM Consultant including functional and technical expertise, customer interaction processes, and integration with CRM-ISU components.
Responsibilities- 10+ years of SAP IS-U CRM experience with deep expertise in customer interaction, service processes, and CRM-ISU integration.
- Experience in at least 2 end-to-end implementations and AMS support engagements.
- Functional & Technical Expertise
- Customer Interaction Center (CIC), Interaction Records, Case Management
- Move-In/Move-Out, Disconnection/Reconnection, Service Orders
- Activity Management, Business Partner Management, Product Modeling
- Seamless touchpoints with Billing, FICA and Device Management.
- ABAP debugging experience preferred, especially across middleware, BOL/GENIL, and UI components.
- Enhancement Spot, BADIs, WebUI configuration, and CRM component extensions.
- Experience in preparing Functional Specs & Business Design Documents.
- Incident resolution across CRM and IS-U modules.
- Root cause analysis for middleware failures, UI exceptions, and service process gaps.
- Handling service requests, change tickets, and functional enhancements.
- Strong communication and customer-facing skills.
- 10+ years of SAP IS-U CRM experience with deep expertise in customer interaction, service processes, and CRM-ISU integration.
- Experience in at least 2 end-to-end implementations and AMS support engagements.
- Functional & Technical Expertise
- Experience with CIC, Interaction Records, Case Management
- Experience with Move-In/Move-Out, Disconnection/Reconnection, Service Orders
- Experience with Activity Management, Business Partner Management, Product Modeling
- Seamless touchpoints with Billing, FICA and Device Management
- ABAP debugging experience; middleware, BOL/GENIL, UI components
- Enhancement Spot, BADIs, WebUI configuration, CRM extensions
- Experience in preparing Functional Specs & Business Design Documents
- Incident resolution across CRM and IS-U modules
- Root cause analysis for middleware failures, UI exceptions, and service process gaps
- Strong communication and customer-facing skills
- Mid-Senior level
- Contract
- Information Technology
- Banking
Location:
San Antonio, Texas Metropolitan Area
We have removed non-essential boilerplate and unrelated postings to focus on the role details and requirements.
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