Senior Human Resources Generalist

HMSHost is hiring a Senior HR Generalist at San Antonio International Airport (SAT). The Senior HR Generalist runs the daily functions of the assigned People & Culture department including managing employee relations, hiring and interviewing staff, enforcing company policies, and administering pay, benefits, and leave.

• Ensures daily HR processes and activities are performed in compliance with state and federal law, company policies and procedures, and Collective Bargaining Agreements where applicable
• Manages the full team member life cycle including attraction, selection, onboarding, engagement, development, retention, and offboarding; plans and optimizes each stage of a team member’s tenure
• Develops and maintains a position as a trusted advisor to the Operations leader and management; advises on company policies, engagement, retention, training, and performance management issues as they arise
• Communicates and deploys corporate People & Culture initiatives locally; acts as a mentor and primary resource to Operations team members and People and Culture professionals on site
• Ensures that all federal, state, local laws, collective bargaining agreements, and corporate People and Culture related compliance matters are proactively managed, including, ADA, EEO, Affinitive Action Planning, FMLA, Fair Treatment, Customer Fair Treatment, and FAA
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the HR function as well as F&B and Retail operations to ensure delivery of appropriate advice and counsel
• Coordinates and manages the administration and confidential investigation of workers’ compensation, unemployment, affirmative action, EEO, sexual harassment, fair treatment, customer fair treatment, FAA, and all other team member relations issues
• Handles employment-related inquiries from applicants, team members, and management; provides guidance and appropriately escalates complex and very sensitive matters as necessary
• Meets with management to understand current and future staffing levels needed to proactively recruit candidates to satisfy business needs; understands and acts upon specific operational data such as turnover rates, wage rates, staffing levels, diversity, and sales data
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with management to understand skills and competencies required
• Performs general administrative functions such as team member file maintenance, preparation of legal compliance logs, and HRIS systems data entry and maintenance
• Supports Field Operations with confidential investigations and provides guidance as needed to bring closure to open matters; partners with Internal Audit to ensure investigation and closure of People and Culture exceptions from the annual Ethical Conduct Certification
• Coordinates training and initiatives that promote continuous learning, skill development, and monitor reporting in Learning Management System (LMS)

The Senior HR Generalist reports to the Senior HR Business Partner

The combination of educational and professional experience must exceed 5 years:

• In a leadership role:
  Requires 1-2 years of experience leading a team of professionals, executing Human Resources strategy, and maintaining strong team member relationships
• In a technical role:
  Requires 5 years of Human Resources experience:
• A bachelor’s degree in a program related to the functional area can count for two of the five-year requirement
• In the industry: 1-2 years of Hospitality, Food, Beverage, and/or Retail experience preferred

• SHRM-SCP or HRCI-SPHR certification strongly preferred
• Experience in various areas of Human Resources, including recruiting, employee relations, labor relations, training and development, benefits, and compensation
• Training that leads to an in-depth understanding of HR policies and practices
• Training that leads to in-depth knowledge of relevant state and federal employment regulations and statutes
• Has the ability to read and comprehend correspondence, policies, and…