Concierge - Signia at La Cantera Resort & Spa

Position: Concierge - Signia by Hilton at La Cantera Resort & Spa
Be the key to unforgettable stays at Signia by Hilton La Cantera  As a Concierge, you'll deliver personalized, high touch service that turns every guest interaction into a lasting memory  From curating local experiences to anticipating needs before they're voiced, you'll be the trusted insider guests rely on to make the most of their time at our premier Hill Country resort

What will I be doing?

As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability  Specifically, you would be performing the following tasks to the highest standards:

+ Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
+ Process and deliver messages for guests
+ Retrieve mail, small packages and facsimiles for guests as requested
+ Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
+ Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
+ Register VIP guests, as needed
+ Promote Company marketing programs and distribute printed materials, as needed

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands  (Use the "Apply for this Job" box below). hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

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* Title:

** _Concierge   Signia by Hilton at La Cantera Resort & Spa_

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* Location:

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** Requisition :
** _HOT0C9WN
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** EOE/AA/Disabled/Veterans**