Vacation Sales Concierge​/OPC

This Role Is An In Person Role Located In San Antonio, Tx

This production‑based position receives an hourly base plus heavily weighted commission and bonuses offered.

• Up to $2000 sign‑on bonus potential*

  *$1,000 paid after training, *$1,000 paid after six months of employment

• Up to $1000 sign‑on bonus potential*

  *$500 paid after training, *$500 paid after six months of employment

  
  * Additional terms and conditions apply to the Sign‑on Bonus

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

Vacation Sales Concierge – assist in providing our owners/guests with experiences and events to make memorable vacation memories.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work a flexible schedule to include weekends and holidays. Concierge and/or sales experience preferred. Position may require background and drug screening in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

Our family is always growing. Want to be in the know?