Concierge - Signia Hilton at La Cantera Resort & Spa

Work Locations

Signia by Hilton La Cantera Resort & Spa 16641 La Cantera Parkway San Antonio 78256

As a Concierge you will deliver personalized, high‑touch service that turns every guest interaction into a lasting memory. From curating local experiences to anticipating needs before they’re voiced, you will be the trusted insider guests rely on to make the most of their time at our premier Hill Country resort.

• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
• Process and deliver messages for guests
• Retrieve mail, small packages and facsimiles for guests as requested
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
• Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Register VIP guests, as needed
• Promote Company marketing programs and distribute printed materials, as needed

We look for demonstration of Hilton’s core values and key attributes:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Full‑time

Guest Services, Operations, and Front Office