Hotel Event Sales Manager

Overview

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Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Grand Hyatt San Antonio River Walk is seeking an Event Sales Manager to join our exciting and fun events teams. The Grand Hyatt consists of 1003 guest rooms and 115,000 square feet of event space. We are seeking a motivated and creative new leader to take advantage of unique opportunities to impress and delight our future groups within the local market.

Come join our family and you will have the chance to sell a grand experience to our guests!

• The Event Sales Manager is responsible for capturing local catering business (weddings, galas, social and corporate events) while maximizing banquet space to meet and exceed sales goals.
• Primary sales efforts are in banquet food, beverage and room rental including but not limited to: selling and servicing, conducting hotel tours, tastings, menu planning, agenda setting, and hotel meeting services.
• Duties also include contract review and facilitating communication before, during and after events with pertinent hotel staff and clients to ensure a high level of service.
• This is not a remote position and hotel presence is required.

• A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
• Bachelor's degree and/or 3+ years of hotel and/or food & beverage experience preferred
• Must be experienced in general computer knowledge and programs
• Refined verbal and written communication skills
• Present a confident and professional appearance
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Experience in creative development of marketing concepts, custom proposals and promotional events to increase local event sales
• Understanding of negotiation and interpretation of contracts
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
• Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
• Manage meeting space and adjust in order to ensure maximum potential revenue
• Maintain price integrity both in rooms and food and beverage
• Relay accurate forecast information for rolling forecasts
• Manage retention, reactivation and acquisition accounts to capture future business
• Adhere to prospecting standards and goals
• Engage with meeting planners, outside vendors on set-up details for events
• Timely follow up with internal and external clients

• On-site hotel covered parking at a discounted monthly or daily rate, or free VIA Bus pass
• Complimentary onsite cafeteria
• Full Health Benefits offered after 30 days of employment
• 401k options and match
• Employee Stock option plan
• Paid Time Off
• Eligible for Hyatt’s Sales Performance Incentive Program
• Discounted and complimentary hotel accommodations anywhere in the world

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Our family is always growing. Want to be in the know?