Mokara Spa | Reservationist

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The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk, is just steps from all the action yet worlds away. With a long-standing history of excellence, it is the only four‑star hotel in San Antonio and the first choice for sophisticated travelers. Join an attentive staff that makes every guest stay memorable.

Mokara Hotel & Spa, San Antonio, TX – world‑famous Riverwalk.

The Spa Scheduler/Receptionist works as part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony.

• Check guests in and out according to Forbes Standards.
• Schedule spa appointments and confirm them in accordance with Omni Hotel & Resorts Moments of Service.
• Up‑sell, cross‑sell, and pre‑sell Mokara services and products.
• Provide tours of the spa and offer or serve beverages as needed.
• Communicate spa promotions with guests.

• Effective communication in a professional business environment.
• Accurate and efficient input of information into computer systems.
• Ability to prioritize, organize and follow up on all responsibilities.
• Flexibility to work nights, weekends and holidays.
• Ability to stand for an 8‑hour shift.
• Previous customer service experience.
• Cashiering experience preferred.
• High school diploma or equivalent.
• Ability to lift, carry, push, pull up to 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - veterans/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

Entry level

Full‑time

Other

Hospitality

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