Medical Office Receptionist Spanish Speaking

Urology San Antonio is a group of over 200 individuals dedicated to improving urological health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.

Job Summary
FAST‑PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check‑In/Check‑Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.

• Answers and directs phone calls
• Assists in scheduling patient appointments
• Greets patients
• Collects and verifies patient demographics, insurance, and other relevant information
• Collects co‑pays and any balances on patient accounts
• Ensures professionalism while maintaining excellent patient service
• Accurately documents all patient requests and information
• Maintains keen attention to detail
• Is adept at creative problem‑solving
• Displays empathy with patients in need of care
• Has excellent communication skills
• Exhibits a positive attitude

• High school diploma or GED
• Previous experience in a medical office or healthcare setting
• Electronic Medical Records (EMR) experience
• Experience with insurance verification for patient eligibility