Clinical Education Specialist

Overview

At EIM, we are reimagining healthcare education to humanize patient care in every community. We offer accessible lifelong learning to healthcare professionals transforming their communities and we are looking to add a Full‑time Clinical Placement Specialist. The Clinical Education Specialist will play a pivotal role in the success of EIM’s mission. The person in this position will work closely with internal departments, clinical sites and University Partners (UP).

The ideal candidate will help foster successful clinical education experiences for EIM UP students.

• PTO
• Sick days
• Paid Holidays
• Health, Dental, Vision Insurance
• 401(k)

Starting Pay $50,000

In Person and remote options if not located in the San Antonio Area.

Duties and Responsibilities (Include but are not limited to the following)

• Coordinate with UP clinical education teams to discover new clinical sites, maintain communication with current sites, and keep clinic site information up to date in our Sales Force CRM system.
• Manage caseload of outbound/inbound calls and emails pertaining to student placements.
• Manage contract activities between clinical sites and UP leadership.
• Build and maintain positive relationships with key clinical and University Partner personnel using effective virtual meetings, email, and phone communication daily.
• Working closely with UP clinical education teams, coordinate student‑placements needed for each clinical education experience and submit requisite paperwork to clinical facilities for students’ participation on a timely basis; input pertinent placement data in the EXXAT CRM system.
• Work with UP clinical education teams to facilitate student‑site interviews and track results using the EXXAT platform.
• Communicate professionally with clinical staff in hospitals and clinics to facilitate clinical placements via Exxat CRM system, Sales Force, email, online application and phone.
• Communicate confirmed or changed clinical placement agreements and arrangements with EIM Director of Clinical Operations, UP Directors of Clinical Education and UP Clinical Education Administrative Coordinators.
• Maintain HIPAA & FERPA standards (Complete FERPA training within first 90 days) when working with clinical site or student information.
• Participate and present in meetings with UPs.

College Degree or 3-5 years of relevant experience

• Demonstrated skills of organization, data management administrative experience across technology, healthcare or education sectors
• Understanding of clinical placements in healthcare education
• Ability to work effectively in a diverse multi‑cultural environment
• Experience with regulatory and/or accreditation policies preferred
• Excellent organizational, time management, negotiation and problem‑solving skills
• Ability to manage multiple tasks, set priorities, and work effectively under pressure
• Ability to lead by influence and work effectively with cross‑functional teams in a matrix organization
• Self‑starter who is able to work independently
• Must be well organized and detail‑oriented
• Ability to communicate to effectively with all levels of stakeholders