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RCMI Senior Solutions Technical Expert

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Dovel Technologies, Inc
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
locations:
US - TX, San Antonio:
US - Remote (Any location)
*
* What You Will Do:

** Guidehouse is currently seeking Revenue Cycle Management (RCM) professionals in support of our Military Health System client. These teammates will bring a vast range of experiences across RCM within an electronic health record (EHR).  The candidate should have experience working in the Federal Healthcare space, and preferably the Defense Health Agency, the Services, and/or Health Affairs. The candidate will lead the development of work products and deliverables;

establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. The candidate will also support business development across the MHS.
*
* Role Responsibilities:

** The Revenue Cycle Modernization & Innovation (RCMI) Senior Solution Technical Expert (SSTE) – Patient Accounting assists the Military Health System client with optimization, reconfiguration, and enhancements to the RCM capabilities related to patient accounting within an EHR.

* Performs configuration support and review/update Patient Accounting builds within Oracle Health (Cerner) EHR for insurance verification, claims submission, payment processing, account follow-up, records maintenance, and compliance.
* Develop a continual improvement process model to establish/improve products, services, and processes related to the sustainment of the MHS GENESIS.
* Review and make recommendations to improve end-to-end workflows that meet expected outcomes (e.g., clinical needs, data quality) and patient/provider experience.
* Support data governance, data management, automation/Robotic Process Automation (RPA) activities, security, metadata and user communities.
* Provide health informatics subject matter expertise in support of the working groups and assist in the response to and management of requests specific to designated care areas.
* Support solutions/specialties including Dentrix, First Net, Path Net, Rad Net, Pharm Net, Patient Portal, Power Chart Ambulatory, Power Chart Inpatient, and Surgi Net.
* Assist with the design of clinical workflows that incorporate business functions.
* Establish ongoing support and feedback mechanisms to collect user input for continuous improvement; leverage Lights On to make recommendations on process improvements.
* Support Revenue Cycle activities, such as charge capture, patient access, medical coding, and revenue cycle optimization.
* Provide health informatics subject matter expertise.
* Create visual dashboards and presentations using MHS Data; develop slides/analysis using dashboards.
* Assist with development, maintenance, and iterative improvement of working groups/project teams, including charter development, scheduling working group/project meetings, tracking tasks to completion, and assisting with planning and execution of workshops/summits.
* Participate in the development and maintenance of a collaborative relationship with VA counterparts.
* Contribute to Innovation/Academics/Interoperability, such as pilots and use-cases to leverage MHS GENESIS.
* Develop dashboards and reports based on government-led lead priorities.
* Lead the development of work products and deliverables; manage recurring tasks and work products.
* Work with executives and other business leaders to identify opportunities for improvement.
* Develop slide decks/presentations and Memorandums to/from DoD Senior Leaders.
* Collaborate with stakeholders to track progress on MHS initiatives to meet legislative and Departmental requirements.
*
* What You Will Need:

*** Bachelor’s Degree is required; or FOUR (4) additional years' experience in lieu of degree.
* US Citizenship is required
* Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain an approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
* A minimum of THREE (3) or more years of experience is preferred with direct Oracle/Cerner EHR RCM Solution initial builds, troubleshooting, issue resolution, and system reconfigurations.
** What Would Be Nice To Have:
*** Possess skill sets to flawlessly perform as technical build and system configuration…
Position Requirements
10+ Years work experience
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