Community Health Worker

4522 Fredericksburg Road, Suite A-17

Work Hours:

8:30 a.m. – 5:00 p.m.

Workdays:
Monday – Friday

The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

A Community Health Worker is essential in addressing health disparities and improving health equity by providing personalized care and support to clients. They act as a bridge between healthcare providers and the community, helping to ensure everyone has access to the services they need. The position requires completion of issued trainings and additional follow‑up training to maintain compliance. Other duties include representation of San Antonio Birth Doulas and Catholic Charities in the community.

• Provide information on health topics such as nutrition and chronic disease management.
• Conduct workshops and group sessions to educate the community.
• Offer one‑on‑one education and support to individuals and families.
• Offer emotional and social support to clients, addressing barriers to care.
• Conduct basic health screenings, such as blood pressure checks.
• Assist individuals in accessing healthcare services and resources.
• Help clients understand and follow healthcare providers' instructions.
• Schedule appointments and provide reminders for follow‑up visits.
• Organize and participate in community events and health fairs.
• Distribute educational materials and promote health awareness.
• Prepare reports and document outcomes to evaluate program effectiveness.
• Maintain sensitivity to the service population’s cultural and socioeconomic characteristics.
• Adhere to safety training and protocols on a daily basis, including precautionary measures.
• Protect the confidentiality of any information or material obtained in the service with the organization.
• Adhere to the Code of Conduct of the agency and the code of ethics and standards of doulas.
• Take a solution‑oriented approach and work collaboratively to promote the Mission and Vision of the organization.
• Other duties as assigned by Doula Coordinator and Program Director.

• Advocacy
• Customer Service
• Solution‑Oriented
• Empathy
• Thoroughness

• High School Diploma or equivalent

• Community Health Worker certificate or at least two years of work with a health care provider or community‑based organization.
• Caseworker or medical assistant preferred.
• Familiarity with concepts such as informed consent, evidence‑based practice, and trauma‑informed practice.

• Must be at least 21 years of age.
• Reliable transportation, valid driver license, clean driving record, valid registration, and valid vehicle insurance.

• Pass annual background checks.
• Excellent interpersonal, written, and verbal communication skills.
• Knowledge and ability to navigate Zoom, Microsoft Office 2010 or newer, and related productivity tools.
• Demonstrate knowledge of, and sensitivity to, the needs and interests of clients and their families.
• Organizational skills and ability to multitask.
• Maintain appropriate ethical boundaries and professional relationships.
• Understanding of the unique position and needs of a community‑based doula program.
• Bilingual preferred (English/Spanish).
• Extensive working knowledge of pregnancy and childbirth.
• Solid grasp of evidence‑based practices and informed consent.
• Detail‑oriented, organized, self‑motivated, able to work independently and on a team.
• Strong critical thinking and problem‑solving skills.

• 100% local travel and 0% overnight travel (dependent on birth situation).

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job description or require other tasks as circumstances change.

This is a grant‑funded position and salary is dependent on funding availability. The position may be eliminated if funding is unavailable.

Catholic Charities is an Equal Opportunity Employer.