Community Advocate

The key responsibility and purpose of this position is to assure a safe, loving, and stable environment during assigned shifts; to ensure dignified, respectful and empowering interactions with residents aligning with trauma informed care best practices; to respond to emergencies per prescribed policies. This position is supervised by the Community Living Manager.

• Demonstrated knowledge of Resident Handbook, Staff Handbook and MH policies.
• Awareness of on-going activities and persons on property during assigned shift.
• Complete required trauma informed certification and all other training provided by MH.
• Provide enriched and authentic relationships with residents while maintaining appropriate boundaries per Magdalena House Policies.
• Seek ways to empower the family towards success and self-sufficiency.
• Complete nightly house walkthroughs to check on status of house.
• Electronic entry of resident interaction, curfew information, violations, and journal notes into case management software.
• Provide transportation for families per MH policies.
• Contact Executive Director, Program Director and/or Community Living Manager to report unusual activity.
• Distribute supplies to residents as required for specific shifts.
• Respond to all phone calls on your shift.
• Receive, record, process and store in-kind donations delivered on your shift.
• Support volunteers and work teams serving on your shift as directed by weekday staff.
• Provide support to staff during programmatic activities and/or childcare that occurs during your shift.
• Contact authorities as needed in emergencies.
• Distribute over-the-counter medications as per MH policies.
  
  Note:
  
  Community Advocate never provides medical direction or suggestions to residents.
• Watch a mother’s child in emergency situations as per MH policies.
• Other supportive duties as assigned by the Executive Director or Community Living Manager.

• Attend monthly staff meetings and Community Living Consult meetings in person and/or via zoom if unable to be present.
• Attend annual staff retreat and gala.
• When unable to be present during assigned hours, seek coverage from other Community Advocates or staff, notifying Community Living Manager of any changes.
• Magdalena House is a smoke-free campus.
• Background testing prior to employment offer.

• Ability to work evenings and weekends.
• Committed to a life of faith and a passion to work for the empowerment of mothers and children.
• Lead with compassion, flexibility, problem solving, and de-escalation characteristics.
• High School diploma or equivalent or higher.
• Experience working with women and children.
• Ability to work independently and on a team.
• Ability to maintain the privacy and confidentiality of our residents.
• Ability to use office equipment and computers.
• Ability to carry 35 pounds.
• Ability to drive MH vehicles to transport residents when scheduled or when emergency occurs.
• Ability to be drug and alcohol-free and respect a smoke-free environment.

To apply for this position, please email your letter of interest, résumé, and a list of three references. Please indicate the name of the position for which you are applying in the subject line of your email. Compensation for this position is between $12 and $14 per hour depending on experience. Stacy Bullock Director of Operations sbullock (Use the "Apply for this Job" box below)..org