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Client Services Referral Coordinator
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-01-26
Listing for:
Community Care Partners
Full Time
position Listed on 2026-01-26
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications
Job Description & How to Apply Below
Posted Wednesday, January 14, 2026 at 9:00 AM
The Referral Coordinator's primary role is to communicate effectively and provide superior service on all work referrals. To review all related paperwork to ensure that it is accurate and complete. To schedule and get approvals on all work comp referrals. Schedule all referrals in a timely manner. The WCRC must provide on-going good service to both our internal and external customers.
The WCRC is expected to strictly adhere to the established practice and safety standards.
ESSENTIAL JOB FUNCTIONS AND DUTIES:
- Calls Designated Employer Representative (DER) and provides referral status information on work related injuries/illnesses for the assigned clinics
- Provides DER and patients the following appointment information
- Relates any needed information example: needing x-rays, MRI or CT films
- Coordinates Referrals
- Contacts adjusters to obtain claim number, policy or insurance information and network information
- Obtains authorization from adjusters, employers or third party schedulers
- Searches the Network website for list of providers for referrals
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