Patient Service Representative

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note
:
Eligibility for benefits may vary by location and is determined by employment status.

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Check in patients, collect accurate patient demographics, enter data into electronic systems, and verify insurance
• Assist in checking out patients and processing referrals and scheduling
• Collect co-pays and post charges
• Charge entry and patient balance processing
• Distribute information to patients regarding office policies and practice information
• Explain and enroll patients in the patient portal

Education: High school diploma/GED required with completion of a medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign-on bonus is for new hires only.

Tenet participates in the E-Verify program. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Education:

High school diploma/GED required with completion of medical office assistant program preferred. Certification:
Prefer healthcare management/administration certification.

Experience:

Two years of customer service experience, preferably in a medical office setting. Sign on bonus is for new hires only.

EEO/AA statement and other required notices are provided where applicable.