Service Technician - San Antonio, TX

Primary Responsibilities

• Maintains clean delivery vehicle inside and out at all times
• Maintains required supplies in delivery vehicle at all times
• Obtains delivery ticket from supervisor and pulls the supplies to be delivered (DME, oxygen, liquids)
• Contacts patients receiving deliveries prior to leaving office to verify address and phone number and give them an estimated time for the delivery
• Ensures accurate and timely delivery of all home medical equipment
• Performs vehicle safety check daily, using check list, and informing supervisor of any discrepancies or work needed prior to operating delivery vehicle
• Transports equipment and supplies in a safe and clean manner to patient's homes
• Sets up equipment and verifies proper function in the patient's home upon delivery
• Power wheelchair/scooter home assessments and patient measuring worksheet
• Power wheelchair/scooter equipment repair, as needed, in patient's home
• Obtains patient/caregiver signature verifying receipt of HME at delivery
• Maintains accurate and current information on daily route sheet
• Submits all delivery paperwork at the end of the shift
• Notifies Warehouse Manager of any problems encountered during delivery
• Picks up equipment if a pickup ticket is issued
• Educates patient/caregiver on delivered equipment
• Answers patient/caregiver questions as needed
• Documents teaching on specified teaching form
• Organizes and cleans warehouse
• Receive equipment from purchase orders, barcode equipment and store in appropriate warehouse location
• Assess equipment returned to the warehouse, if equipment is in proper working order, then clean equipment and put back into appropriate warehouse location
• Attends all required in-service programs to maintain comprehensive knowledge base of equipment and documentation
• Attends meetings as assigned
• Demonstrates effective time management skills by completing route within projected time frame
• Follows all infection control, standard precautions, and safety guidelines/standards per agency policy
• Complies with all Homecare Dimensions, Inc. policy and procedures
• Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies
• Participates in the agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements
• Demonstrates personal responsibility with regard to attendance and punctuality
• Maintains privacy and confidentiality with regard to all patient, staff and agency information
• Demonstrates knowledge and observance of the Patient's Bill of Rights and Notice of Privacy Practices
• Promotes the agency image by adhering to the Dress Code
• Meets productivity requirements based on agency standard
• Follows the appropriate chain of command in all forms of communication
• Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
• Expresses verbal and written communication in a clear, positive and cooperative manner
• Takes part of the on-call rotation
• Performs any other related duties as assigned