Teller​/Banker; Highland Hills

What You Will Do

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members. You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long‑lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services. You will only offer products and services that meet our member’s needs and contribute to their financial success.

You will be a team player and support the credit union in becoming America’s Best by meeting sales goals, proactively identifying cross‑sell opportunities, and educating members on digital services available to them. You will provide “universal” service and will be cross‑trained in both teller and banker functions to better serve our members, giving you additional learning and growth opportunities. You will also complete any other job‑related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

At Security Service, we champion career growth and development. Our member service roles have a defined career path.

Minimum qualifications:

• High school diploma or equivalent.
• Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
• A customer‑centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality.
• Excellent interpersonal and communication skills with a goal‑driven mindset.
• Proficiency in computer software including Excel, Word, and Outlook.
• Strong attention to detail, strong organizational skills and the ability to focus in a fast‑paced environment.
• Flexible work schedule during normal business hours (no Sundays).
• May be required to travel to and from other branch locations for work and/or training.
• At management discretion, employee may be required to register as a Mortgage Loan Originator (MLO) and maintain compliance with the S.A.F.E. Act and related background checks.

A desire to learn and grow within the credit union. Prior experience with banking or financial institution core systems and platforms. Experience recommending products and services that meet customers’ needs and asking high‑impact questions to uncover hidden needs, ensuring members are aware of the full range of products and services.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Finance and Sales
• Location:
  
  San Antonio, TX