Student Finance Officer | On-Site

Student Finance Officer

The Student Finance Officer is the bridge between a student’s dream and their first day of class. Navigating the complexities of federal and state financial aid can be overwhelming; you will serve as a dedicated expert, guiding students through the process with clarity, ethics, and a customer-service focus. Your work ensures that our San Antonio students—including our valued veteran population—have a solid financial plan in place to achieve their educational goals.

Location:

San Antonio, TX | On-Campus Type:
Full-Time
Pay Range: $ per hour
Your Mission:
Creating a Clear Path to Education

• Financial Advising:
  Interview prospective and current students to perform needs assessments and determine eligibility for federal, state, and institutional aid.
• Veteran Affairs (VA) Compliance:
  Counsel veteran students and ensure all documentation adheres to the Department of Veterans Affairs and State Approving Agency guidelines.
• Packaging & Verification:
  Track ISIRs for all students and complete verification on selected files. Enter data for Pell/SEOG funds, loan status, and lender applications.
• Compliance & Auditing:
  Perform detailed audits of student files to ensure all Title IV funding documentation and proper audit forms are present and accurate.
• Account Management:
  Establish private-pay repayment plans for students and contact former students with outstanding balances to arrange payment solutions.
• Documentation:
  Coordinate required student signatures, verify non-citizenship status when required, and ensure proof of agency funding is meticulously filed.
• Admissions
  
  Collaboration:
  
  Partner closely with Admissions staff to reschedule missed appointments and provide updates on student financial readiness.

• Experience:
  
  Three (3) years of financial aid experience preferred, specifically with knowledge of Title IV funding.
• DOE Access:
  Must be able to maintain secure access to Department of Education (DOE) systems.
• Tech Proficiency:
  Strong computer skills, including Microsoft Office/Google Workspace, video‑conferencing tools, and CRM database management.
• Communication:
  Exceptional verbal and written communication skills with a heavy focus on professional customer service.
• Core Competencies:
  
  Critical thinking, ethical decision‑making, and cultural competency.

Education:

Associate degree from an accredited institution.

Expertise:
Deep functional knowledge of Title IV funding and state-specific financial aid regulations in Texas.

This role manages the critical documents and processes that keep the student's education moving forward.

• Ownership:
  Employee Stock Ownership Plan (ESOP)—become a partial owner of the company!
• Financial: 401(k) with a 10% Employer Match.
• Health:
  Medical, Dental, and Vision coverage.
• Growth:
  Generous Paid Time Off (PTO), tuition reimbursement, and wellness programs.