Group Insurance Billing Analyst

Group Insurance Billing Analyst

• Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
• Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.
• Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders
• Support special internal functional projects and ad hoc requests
• Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems
• Able to escalates, communicate risks issues to supervisor and help with the resolution
• Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention
• Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction
• Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting
• Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
• Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills

• Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections

• Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
• Direct customer service issue resolution and client interaction experience
• MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS
• Prior experience in Medical/Insurance Billing
• Experience with payment allocation software

• Experience with MS Office to include Excel
• Strong written and verbal communication skills

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an ongoing basis and there is no fixed Final date to receive applications.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship or any other basis protected by federal, state, or local law.