Teller​/Banker; Bandera

Teller/Banker (Bandera)

Security Service Federal Credit Union – San Antonio, TX

• Deliver the very first impression of the credit union to members.
• Become an expert and champion of Security Service products and services to help members reach their financial goals.
• Build and nurture long‑lasting relationships by promoting checking and savings accounts, loans, credit cards, and insurance services.
• Offer products and services that meet the member’s needs and contribute to their financial success.
• Be a team player and support the credit union in becoming America’s Best by meeting sales goals, proactively identifying cross‑sell opportunities, and educating members on digital services.
• Provide universal service and be cross‑trained in both teller and banker functions.
• Complete any other job‑related duties needed to help drive the Vision, fulfill the Purpose, and abide by the Organization’s Values.

• High school diploma or equivalent.
• Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
• Customer‑centric attitude focused on delivering great experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills with a goal‑driven mindset.
• Proficiency in computer software including Excel, Word, and Outlook.
• Strong attention to detail, strong organizational skills and the ability to focus in a fast‑paced environment.
• Ability to maintain a flexible work schedule during normal business hours—never work another Sunday!
• May be required to travel to and from other branch locations for work and/or training.
• At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the S.A.F.E. Act.
• Must maintain ability to pass background checks against the GSA Excluded Parties List (EPL), HUD Limited Denial of Participation List (LDP List), and FHFA Suspended Counter party Program (SCP) list, and comply with all their requirements.

• A desire to learn and grow within the credit union.
• Prior experience with banking or financial institution core systems and platforms.
• Experience with recommending products and services that meet customer needs.
• Ability to ask appropriate high‑impact questions to discover needs that members didn’t even know they had.
• Commitment to ensuring members are aware of our offerings to save them time and money.

• Entry level

• Full‑time

• Finance and Sales