Capital Markets Operations Associate

Capital Markets Operations Associate

Join Frost as a Capital Markets Operations Associate in San Antonio, TX
.

It’s about taking care of people, our people. Are you known for your attention to detail and exceptional organizational skills? Do you like working in a behind‑the‑scenes environment and have a goal‑oriented mindset? Do you enjoy researching and verifying information? If so, being a Capital Markets Operations Associate with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity‑driven team, you’ll become part of Frost’s over 150‑year legacy of providing unparalleled financial services.

As a Capital Markets Operations Associate, you will be responsible for supporting the critical Safekeeping functions for Capital Markets by ensuring that transactions are processed accurately, promptly, and in compliance with Frost standards and legal requirements. In this role you analyze information on dealer trade allocations, prepare documentation of trade details, identify applicable accounts, and request new accounts as necessary to ensure the timely entry and reporting of trades.

You welcome a challenge and strive to continuously improve processes with integrity, caring and excellence in mind.

• Maintain a high level of knowledge of Reconciliation, Disbursement, and Settlement Specialist responsibilities and provide back up or assistance as needed
• Analyze information on dealer trade allocations related to underwriting of municipal bonds, prepare documentation of trade details, identify applicable accounts, and build new accounts as necessary to ensure the timely entry and reporting of trades
• Monitor the daily settlement of trades through The Bank of New York and the Federal Reserve, proactively identifying and resolving potential trade failures and documenting trade instructions as necessary
• Monitor exceptions in asset servicing processes, including automated reconciliations of bond principal and interest payments and resolving discrepancies
• Maintain an expert level of knowledge of Frost’s bond portfolio system; assisting with the documentation and testing of system issues and unusual transactions, and reviewing and updating system security information as necessary
• Ensure the proper functioning of internal controls related to the Investment Portfolio, Safekeeping, and Sales and Trading operations
• Always take action using Integrity, Caring, and Excellence to achieve all‑win outcomes

• 3+ years of experience in the financial services industry, preferably with a focus in operations; or equivalent education
• Knowledge of Reconciliation, Disbursement, and/or Settlement responsibilities
• Knowledge of the Securities Industry
• Strong attention to detail
• Customer service experience
• Excellent written and verbal communication skills
• Proficiency in Microsoft computer applications, specifically Excel

• Bachelor’s Degree
• Knowledge of municipal bond underwriting and/or fixed‑income securities operations
• Experience with DTCC products

• Medical, dental, vision, long‑term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program and more

Mid‑Senior level

Full‑time

Finance and Sales