Branch Operations - Specialist - Hybrid

Branch Operations Specialist - Overseas Military Banking Program

Hybrid Role | San Antonio, TX

Join our client's dedicated team supporting the financial needs of our military personnel worldwide! As a Branch Operations Specialist for the Overseas Military Banking Program (OMBP), you'll play a vital role in ensuring seamless banking operations for service members stationed abroad.

This dynamic position offers you the opportunity to develop specialized expertise in critical banking functions while making a meaningful impact on the financial well‑being of those who serve our country.

As an individual contributor, you'll be responsible for the day-to-day performance of Bank Operations for the OMBP. You'll demonstrate working knowledge of essential processes while identifying opportunities for continuous improvement. Our collaborative environment includes regular rotation of functions to build versatility and expertise across all operational areas.

Your high-responsibility core functions will include:

• Processing incoming and outgoing wire transfers through the Federal Reserve Bank with precision and security
• Resolving complex wire research inquiries and managing wire returns efficiently
• Handling Automated Clearing House (ACH) returns and rejects with attention to detail
• Identifying, escalating, and addressing risk factors and suspicious activity across all transactions

Required Qualifications:

• 2+ years of experience in the Banking/Financial industry
• Exceptional attention to detail and adaptability in a changing environment
• Strong verbal, written, and interpersonal communication skills
• Demonstrated ability to meet critical deadlines and strict quality standards through effective prioritization
• Proficiency in Microsoft Word, Excel, and Outlook

Preferred Qualifications:

• Previous ACH/Wire Processing experience
• Strong analytical and problem-solving capabilities
• Background in banking operations

Join our team and develop your career in a supportive environment where your contributions directly impact the financial services provided to our military community!

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I‑9 and provide documentation that establishes identity and authorization to work. E‑Verify will be used for employment verification as part of your onboarding process.

CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.