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Dispatcher I – Superior Mobile Health

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Base pay range: $16.00/hr - $20.00/hr this range is provided by Superior Mobile Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Operate an EMS Computer-Aided Dispatch (CAD) console, multiline phone system, and computer terminal.
• Answer incoming calls, gather critical information, and accurately enter details into the dispatch system.
• Relay call information to dispatchers and other communications staff promptly and clearly.
• Transfer calls or coordinate with appropriate departments as needed.
• Provide excellent customer service by addressing concerns and offering solutions.
• Document all call notes, times, and outcomes accurately.
• Coordinate with outside agencies to arrange mutual aid when required.
• Maintain confidentiality of all patient, employee, and company information in compliance with HIPAA.
• Perform additional duties as assigned by Communications leadership.

• High school diploma or GED.
• Familiarity with local geography, including highways and major streets.
• Strong multitasking ability with calm, clear decision making under pressure.
• Excellent communication skills, both written and verbal.
• Proficiency in typing and computer navigation.
• Prior dispatch or EMS experience preferred but not required; full training provided.

• Previous experience as an EMT or in emergency communications.
• Knowledge of medical terminology.

• Comprehensive Benefits:
  Medical, Dental, Vision, Life Insurance, 401(k) with company match, PTO.
• Career Growth:
  Internal advancement paths into Dispatch Leadership, Field Operations, or Management.
• Recognition & Development:
  Regular praise programs, continuing education, and advanced certification opportunities.

• This position is office-based within our Communications Center. You'll be part of a fast-paced, team-oriented environment that central to our mission of providing timely, compassionate care to our community.
• Physical demands include occasional lifting up to 25 pounds and extended periods of sitting, standing, or walking.

• Entry level

• Full-time

• Management and Manufacturing
• Hospitals and Health Care (Industries)

Location:

San Antonio, Texas Metropolitan Area. 2 weeks ago.

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