Regulatory Compliance Engineer

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Direct message the job poster from Lancer Worldwide

Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

We welcome talented, passionate, and highly motivated individuals to join our team.

The Regulatory Compliance Engineer is responsible for ensuring that the company’s beverage dispenser products comply with all applicable federal, state, and international regulations. This role involves leading regulatory strategy, managing compliance processes, and maintaining up-to-date knowledge of regulatory changes that could impact the business. The Regulatory Compliance Engineer will work closely with cross‑functional teams including engineering, quality assurance, legal, and operations to ensure compliance throughout the product lifecycle.

• Minimize audit findings by maintaining accurate agency files.
• Deliver new, or updated, agency files in accordance with agreed upon schedule.
• Collaborate with teams to ensure clear understanding of the requirements for specific agency approvals.

• Ensure products meet all relevant product safety requirements for their intended usage and market placement. Certifications may include UL (Underwriters Laboratories), CSA (Canadian Standards Association), IEC (International Electrotechnical Commission) standards, EMC, FCC and similar, as well as local regulations or deviations.
• Construct product safety technical files in support of agency approvals.
• Maintain certification as products change or enhancements are added (e.g., merchandising options, digital displays, IoT technology).
• Ensure products meet all relevant food safety requirements to ensure safety, product quality, and hygienic design of food‑preparing products within the country for their intended usage and market placement. Certifications may include NSF standards, EC 1935/2004 regulations for materials and articles intended to meet food, China Food Safety Standards, and Japanese Food Safety Standards.
• Maintain and update food safety documentation and certifications.
• Conduct risk assessments and implement control measures to mitigate food safety hazards.
• Coordinate and schedule all compliance‑related testing with regulatory testing agencies and communicate requirements of those agencies with Engineering and other internal parties.
• Coordinate with suppliers and manufacturers to ensure compliance with product safety and food protection and sanitation standards and validate acceptability of supplier certification documents as they relate to our applications.
• Collaborate with product development teams to integrate safety and sanitation standards into product designs.
• Prepare and submit documentation required for product safety and food safety certification.
• Conduct regular audits and assessments to maintain product certification.
• Facilitate regulatory agency audits and respond to any findings.
• Track certification expiry dates and arrange renewals to prevent lapses in coverage.
• Provide responses to regulatory agencies or customers regarding product information, issues, or regulatory approvals.
• Review marketing materials, including product manuals, as they relate to agency markings and regulatory compliance.
• Collaborate with Engineering to ensure changes needed for regulatory compliance are implemented into existing products through Engineering Change Requests (ECRs) and/or Engineering Change Orders (ECOs).
• Review submitted ECOs, ECRs, and deviations to ensure compliance with regulatory requirements.
• Promote good manufacturing practices (GMP) in all…