Assistant Director of Testing

* Provides leadership in the development, implementation, and monitoring of procedures, goals, objectives, processes, and daily functions of the Testing Center.
* Ensures accurate entry of test data into the campus-wide record keeping system.
* Plan and facilitate installation and maintenance of computer hardware, software, and other equipment and supplies.
* Ensure compliance with vendor agreements and professional standards (e.g., NCTA Professional Standards & Guidelines) and all University policies and procedures.
* Administer and supervise a portfolio of exams (e.g., TSIA2/ACCUPLACER, CLEP, certification/licensure, make up exams, proctored distance education exams) in accordance with vendor rules and test security protocols.
* Coordinate testing accommodations in collaboration with Disability Support Services (DSS) in accordance with ADA/Section 504 and vendor requirements.
* Maintain secure testing environments (e.g., secure browsers/lockdown solutions, CCTV/monitoring, chain of custody, incident reporting).
* Develop, update, and enforce standard operating procedures (SOPs) and incident response protocols.
* Other duties assigned.
* Evening and weekend work is required during peak testing periods.
* Bachelor’s degree or higher in related field.
* Six (6) years of related experience.
* Master’s degree in Higher Education, Educational Leadership, Assessment/Measurement, Business Administration, or related field.
* Six (6) years experience in administering testing, analyzing testing or working in a testing environment
* Direct experience as a Test Center Administrator for national programs (e.g., Pearson VUE, CLEP) and with ACCUPLACER/TSIA2 administration.
* Experience coordinating ADA/Section 504 accommodations within a testing environment.
* Familiarity with NCTA Professional Standards & Guidelines; active involvement in NCTA or similar professional networks.
* Experience with test security technologies (e.g., lockdown browsers, camera/monitoring systems) and appointment systems (e.g., Register Blast or similar).
* Knowledge of test security standards, incident documentation, and chain of custody practices.
* Knowledge of ADA/Section 504 and FERPA as applied to testing environments.
* Ability to work with sensitive information and maintain confidentiality.
* Ability to use the student information systems, BANNER.
* Ability to learn and apply vendor specific policies and software platforms quickly.
* Advanced skills in word processing, spreadsheets, and databases; ability to analyze and present data for decision making.
* Skill in planning, prioritizing, and managing multiple deadlines in a high-volume environment.
* Ability to organize and lead a team; recruit, train, schedule, and evaluate staff.
* Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.
** Summary of

Employee Benefits:

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